Head and shoulders above the rest.
Words from our Employment clients
Overall experience was positive and allowed me to focus on the process of redundancy. Changed my perception of having a solicitor being involved and the value that was added to the process.
This has been a long haul, and I have been kept going by repeating the words that you mentioned, “Each day is one day closer to the end!” Thank you so, so much for captaining us through this, and reaching a good conclusion. Everything is a learning curve and we have learnt so much through this; you have led us by the hand and kept us sane (most of the time, anyway). And now I can breathe!
I would just like to reiterate my thoughts on Natasha and how she handled the recent disciplinary hearing. I can't praise Natasha highly enough for the way that she dealt with the entire process. She managed with her professionalism, patience and people skills to instil a sense of calmness into a difficult and potentially stressful situation and I am sure that would have also been felt by the other party. She also put forward her explanations and instructions in a very clear and concise way.
Natasha was outstanding. Professional, courteous and above all caring. Not just a client but a person. They took away significant stress potential.
Everyone makes you feel instantly at ease and the advice given is in plain English.
Thank you for all your help on this one. I am so glad to have you at times like this. I would never have coped with dealing with them as well as everything else at the moment. So again, thank you for taking the time to get this sorted for me.
Sarah Whitemore was friendly and very professional in her approach. She was excellent in every aspect i.e communications, understanding my needs etc. I was very satisfied with the service provided and would highly recommend her and the organisation.
Sarah was fantastic, highly professional and extremely good at what she does.
Howard has been and continues to be more than just my solicitor – he is my calm and is there when I need reassurance.
I worked with Sarah when she gave me a second opinion on a particularly challenging, and stressful, employment situation that I was facing. Having spoken to several lawyers along the way, Sarah stood head and shoulders above the rest in terms of her ability to explain clearly, and at the appropriate level of detail, what my options were, and the different strategies that I could employ. Her recommendations also demonstrated that beyond any doubt, her primary commitment was to my best interests as a prospective client, rather than to her ability to generate additional fees. Furthermore, her ability to instil confidence and provide assurance were absolutely superb, and a huge comfort at such a time of stress. I would definitely recommend Sarah to anyone facing a difficult employment situation.
Just keep the friendly approachable manner that your company has.
Kept me informed throughout, was knowledgeable, efficient and friendly – excellent service and a pleasure to deal with.
No need to improve a service that is already excellent.
Perfect as it was and will not hesitate to use again.
So many people are swift to complain these days; not many take time to compliment. I try to do so where appropriate, but my recent dealings with your Emma Kemp have been above and beyond the level I expected and I find myself duty bound to report her actions to you.
She acted over the past two weeks for my (Southampton based) client in a very sensitive and last minute issue regarding an unfair dismissal settlement agreement and she was quite simply superb; her actions were professional and exemplary – she is a real credit to your company and to the profession as a whole.
I lacked the necessary legal qualifications to finalise this agreement, and frankly expected a rather different response to my urgent request, but she could not have been more helpful and understanding and was kind enough to compliment me on my own expertise in achieving the settlement (this is my 23rd case) – she had no idea of my background or expertise (I am an ex-council Chief Officer Head of Service Director and ex-CEO of largest Enterprise Agency Trust in the South West) and I fully expected to be treated as an amateur dabbling in legal matters. I was so wrong. Either that or I know too many solicitors who are far less professional than she.
I cannot thank her enough – the least I could do is commend her to you in the highest possible way. You must be very proud and pleased to have such a professional, pleasant and extremely sharp member of staff (she picked up on a couple of items I had missed, and was extremely grateful she had done so). I was so pleased to have picked your company – a quite random action – and shall certainly be using you again and indeed asking for Emma in person.
I do hope this will be kept on her file as she deserves far more than just thanks. Please convey my feelings to whichever other senior management you deem appropriate. I am delighted and am looking forward to working with Emma again in the future.