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Words from our Property clients

Residential Property

I have already recommended Warner Goodman to friends and family. During the process of buying and selling they communicated all progress, responded quickly and provided a professional and polite service, they understood I was new to the process and did not hesitate to help me when I was unsure about aspects of the process. The forms were user friendly, payment easy and staff were friendly and helpful!

I just wanted to thank you and your amazing team for doing such a sterling job on the sale of my property. Through your continued contact, support and efficiency in dealing with all matters you helped alleviate much stress. I shall continue to advocate to all my friends and family that your service is outstanding.

Quality and value - first class service.  I am very glad to have chosen Warner Goodman for my conveyancing.  Wendi went the extra mile to help smooth the process so the transaction happened in the expected timeframe.

Recommended Kiri Saunders-Brown for conveyancing by a close friend. We can confirm that our friend's recommendation is spot on. Kiri is available and approachable on the phone to talk through any query. She simplifies things and is risk averse making us feel in very safe hands.

Please pass on our thanks for a first class, professional service.  The saying that you get what you pay for is certainly true; although it is possible to get cheaper conveyancing over the internet, Emma and her team were always available, and replied to questions extremely quickly.  We would have no hesitation in recommending Warner Goodman to any one we know who is needing this service.

Sabrina’s team were amazing with my recent sale and purchase. When we had unexpected news on exchange day Sabrina was kind and sympathetic and this helped me greatly given a very disappointing and upsetting time. I was kept informed of any progression by email and phone and nothing was too much trouble when I called the office. Approachable and friendly team which made the process that bit easier.

Individually, Julia Beach and her team have been outstanding in their service to me during the whole conveyancing process. Organisationally, I highly recommend Warner Goodman to anyone selling their home and looking for a thoroughly professional, approachable and personalised service. Although I'm moving to Cornwall, I will certainly use your service again, if or should the need arise.

We worked with Lucy and her team for the purchase of our first home. We cannot recommend Lucy and her team highly enough; they took care of all aspects of the conveyancing efficiently and quickly, all of our questions (even the most silly ones) were answered clearly and promptly, and we did not ever have to chase them, not even once. They were proactive, responsive, and friendly, we couldn't ask for a better solicitor and service. Thank you!

Thank you and your wider team for everyone’s tireless professionalism in achieving our sale in what are likely to be the most challenging of times. Dream team.

Highly recommended and have already recommended to family and friends. Anne and Katie dealt with my case. They are highly professional and incredibly approachable. I am particularly grateful for Anne's responsiveness and willingness to guide me through the whole process. Even when it is not strictly speaking a solicitor's job, she was happy to explain the norm and let me know what to expect. She did far more than just sign posting me to the relevant departments. The two worked very well as a team, and has catered for my complex needs.

We can’t thank Kiri and Sophie enough for everything they have done for us with purchasing our new home. After dealing with previous solicitors in the past and the frustration they can cause, Kiri and Sophie are in a league of their own. They know exactly what they’re doing and fight in your corner to get everything through ASAP. They’re exactly what you’re looking for if you’re selling/buying a property.

Excellent service, friendly staff, professional, timely and communicate well. Paul Winslade and his team went over and above to keep me updated and explain things to me so I felt not only informed but confident in the process. I would not hesitate to use you again, the fees may be more than other conveyancers but what you pay for with Warner Goodman is a superior service and this is everything when it comes to buying or selling a home.

Would definitely recommend WG to anyone; they have been great. A massive shout out to Dee who has been great from start to finish. She made a very stressful time that much easier to deal with by keeping us updated regularly- generally feel like she cared, takes customer service to a whole new level!

Excellent, professional service. My situation was handled professionally, respectfully and as quickly as possible in the middle of a pandemic. I was kept informed at every stage. Absolutely brilliant.

The reviews online suggested exceptional service; that's exactly what I got.  Best conveyancing experience I have had yet by a long way!

5 star! Julia was outstanding, kept up to date all along.  Her and the team, even through the difficulties with an obstructive seller, really made me feel at ease and kept the costs the same and all on time.  Thank you so much.

Sabrina and her team have dealt with the sale and purchase in a very professional manner, with excellent communication skills, always willing to help and go the extra mile on my cases.  I would highly recommend the team for property conveyancing, they are all hardworking and reliable.

I was initially anxious being a first time buyer and not knowing much about property purchase. I was lucky that John Blake was recommended to me. The firm was a God send, I was assured from the start, it has alleviated my anxiety regarding the purchase, I left it all confidently in their hands. I will not hesitate to avail of their services again when needed. The chain of recommendation will live on.

Wendi and Abigail were always friendly, but professional to talk to, replies were prompt and helpful and appropriate queries were raised before we'd even thought of them ourselves.  Easily the least stressful part of the whole house buying process.

Kiri and Sophie made me feel completely supported throughout what honestly has been a pretty rough year on the house buying/selling front! They are 100% professional and at the same time they are kind, sympathetic and completely human. I realise that solicitors must be under a huge amount of pressure. But from my experience, I could be Kiri and Sophie's only client from how efficient they have been! I just feel as though they have completely been in our corner throughout and that we could 100% trust them which is so important.

Lucy is amazing. She and her team made this purchase a smooth, painless and swift process despite it being a more complex case than average. I had direct contact with Lucy at all stages and all communication was straight forward, clear and friendly. I am 100% happy to recommend Lucy and Warner Goodman to anyone, secure in the knowledge that she would provide an excellent service. Lucy and her team are super-heroes to me, putting right everything that I have previously experienced to be wrong in the world of conveyancing.

As first time buyers Anne made the process very clear and smooth throughout and always responded to our queries in a helpful manner.  Very friendly team - Katie always responded in a detailed way making it clear what we needed to do next.

Can you please pass on my sincere thanks to your team. I’ve had the pleasure of being in contact with not only yourself, but Caitlin & Tanya as well and the level of customer service & support that I’ve received is exceptional. These are very difficult circumstances in which we are all working under and you’ve made things a lot easier for me.

Excellent services.  Katie Taylor is extremely helpful, patient and informative. The phone is always answered quickly and all queries and questions answered in detail on the same day.  Highly recommend.

We would both like to thank you and your team for the hugely professional and efficient conveyancing service you have provided us thus far and especially during these very difficult (Covid-19) times.  As ex NHS and Military members, we both know only too well the strain of working beyond the ‘normal’ and we are exceptionally grateful for all that you have done for us in reaching quick, effective and efficient sales with our respective houses.  Yes, we have the purchase of our new home to complete, but for now we both thank you with immense gratitude for all that you’ve done for us and wish you all a safe, happy and restful break this forthcoming Christmas period. 

It was a very difficult time after losing my Mother and selling her house but all the staff were so compassionate and helpful and made the process so much easier. All the team just went that extra mile. Again a very big thank you. We will definitely be using you again and will not hesitate to recommend you.

Most excellent service.  Throughout a difficult sale process, including the pandemic lockdown, Anne provided us with constant and excellent service, including much moral support.  I cannot thank her and Kate enough.

It was a pleasure to work with Warner Goodman again.  Despite the inevitable delays and complexities due to lockdown, everything passed off fine in the end and communications were good. Straightforward and no hidden charges. I would definitely use again.

Paul worked hard to get our property purchase across the line. Despite getting caught up in the pandemic mid-purchase, we were able to pick up where we left off again without any trouble and completed shortly after lockdown. The team were always available and incredibly helpful, especially when it came to some of the more technical points of the purchase, which were explained well and in a way that we could understand.

Great communication and a friendly approach throughout.  Any queries were answered quickly and all stages of the process were clear to understand due to the information provided. Genni communicated with me throughout giving me peace of mind that she was doing everything she could to progress, which she did brilliantly and with only a few minutes to spare before the removal men signed off for the day!

We really do need to thank you and your team for coping so well with all the problems regarding the sale and purchase of both of the above properties. These unprecedented times have been so difficult for us all, but now it is over, life should be a lot easier for us and this is down to you Emma, you have been amazing, also Jenny Colvin who helped with the complications of the contract. We really do thank you from the bottom of our hearts.

I was referred to Warner Goodman and it was a great recommendation. I worked closely with Lucy Smith and she was very professional, knowledgeable and provided great advice navigating through difficult parts of the process. There were a few complications which were handled calmly and expertly. Thank you very much.

We appointed Warner Goodman following a personal recommendation, and what a brilliant decision that was! Anne and the team in the Chandler's Ford office were all highly professional, friendly and efficient throughout the buying and selling process. I wouldn't hesitate to recommend you myself.

At a very stressful period and having one sale fall through and ready to give up moving, we decided to carry on and you were so helpful and helped us through. We are so pleased with our new home and all you did for us.  A big thank you from me and my wife.

Thank you Warner Goodman! In particular Lucy and Shaheen from the Southampton branch who helped us to buy our dream house! You kept us up to date throughout the whole process and were contactable any time to deal with our many queries, thank you.

Dear Anna, thank you so much for all of your help with buying my house.  I got there in the end!  Please also pass on my thanks to Dee, Shaheen and Caroline for their support.

You have been completely amazing and I will definitely be referring business to you"

Thank you again and looking forward to the continued business with you in the near future. I will certainly refer any of my friends, colleagues or relatives as required.

This was a difficult move for me and I felt that Sophie and her team made things easier than I though it was going to be - Many thanks!!

From the first call to my final conversation with Warner Goodman, I felt confident that I was in safe capable hands and nothing was too much trouble. I would feel confident in recommending them and can not thank the team enough for my 'stress free' journey.

Excellent, professional and friendly service - Emma at Warner Goodman was incredibly helpful and responded quickly whenever we contacted her. She handled everything professionally and took the stress out of buying a house, so we could focus on other things.

Excellent service, from start to finish we were kept up to date and always felt Warner Goodman were leading the process with our best interests in mind.

I was very satisfied with the service and pleasant manner of all the staff I dealt with, and overall everything went according to plan, thank for your help and service from the start to completion.

I wouldn't think twice before contacting Warner Goodman to help me with anything that requires the need for legal services. Their caring, understanding and professional approach towards me and my needs made my house purchase much less of a worry and smoothly brought about a timely conclusion.

The service we received from Sophie was excellent, prompt, informative, and clear. No improvement needed.

Just wanted to thank you both for making my move a stress free enjoyable experience, I must say I haven't heard many people say good things about their solicitors when it comes to moving, however you guys made it very smooth sailing I am really happy I chose to go with Warner Goodman and I would definitely recommend you and go with you again myself.

May I just complement your team on a job well done. You were efficient and prompt in all your transactions, and all in all I would wholeheartedly recommend your firm to anyone requiring conveyancing services.

A big thank you to the whole team.

Great service!! So happy with the service received - my end of the deal was in place weeks before the sellers solicitors were ready. Would highly recommend this firm from my experience with Anne and her team.

Thank you so much, you’ve been fantastic, always quick to respond and so helpful, despite the sellers delays you’ve made the house buying process a lot less stressful than we’ve experienced with other solicitors in the past!

We felt we wanted to write and express our sincere thanks and our total satisfaction with the service we have required from Warner Goodman LLP - and in particular from Emma Gilliland.

Thank you so much for everything you've done (the last few weeks especially!) we both are really appreciative of the work you do and how efficient it's all been. We honestly haven't had a solicitor who's been as good as you! We will make sure that next time we move that we use Warner Goodman again!

I have been very impressed with the calibre of staff I have dealt with. Unlike my past experiences there were no periods when there wasn't someone available who could help me in a knowledgeable way.

Absolutely first-class service from start to finish, a real credit to the profession. Next time we purchase or sell a property, we will look no further than Warner Goodman.

I am very satisfied with the service provided by Warner Goodman. As a first time buyer, I was very nervous about buying a property, but the staff at Warner Goodman set me at ease from the beginning and it was an entirely smooth process throughout. They showed me the fees before I instructed them, and that allowed me to work to a budget, and all tasks were completed in due time. I am now a very proud home owner and I would recommend Warner Goodman to every single person who wishes to purchase a property.

I have found your legal services to be the best I have ever received both in efficiency and in courtesy in my last 20 years of dealing with Conveyancers and look forward to seeking your help in the future.

Always friendly and helpful.  Kept in touch all the time, everything dealt with in good time.  Saved me a lot of worry and hassle!

I wanted to let you know that Emma has been outstanding. Her communication is quick and accurate and the ‘value add’ service Warner Goodman offers has been worth every penny. I am ashamed to say that the previous property I bought earlier in the year I used a cheaper firm in Waterlooville. BIG MISTAKE. I am now on the hunt for the next property to add to my portfolio and you can be assured that I will be giving you a call. Another great job well done.

Thank you for the speed, friendliness and professionalism that we experienced at all times from you and your colleagues.   Warner Goodman made what could have been a complex home purchase, involving illegible key documents, transfer of a 50% ownership in a limited company and a somewhat erratic vendor, into an easy journey. We’re very grateful to you all.

Just a short note to thank you and the team at Warner Goodman for your professionalism during the purchase of my property.  Excellent communication throughout made this a virtually stress free process and for that I thank you.  Good Job, Well done!

We had lived in our previous house for 43 years so this was a big wrench for us, Paul and the staff could not have been more helpful.  It made a lot of difference to what could have been a very stressful time.

I cannot thank Warner Goodman enough for the way they handled the conveyancing on the purchase of our first home. Being new to the whole process, we were of course nervous but they were easy to contact and patiently answered all our questions. It also didn’t matter that we never actually met them face-to-face, as it was more convenient to me not to have to come to meetings and instead do everything over the phone or via email. They were quick to follow things up, so there were never any delays our end. I would highly recommend their friendly, personal service to anyone.

Thank you so very much, for your patience, and expert guidance throughout this process.  You have been absolutely brilliant.

Warner Goodman is what used to be termed as “the family solicitor”. Many of my extended family use you and have done for many years. This is my second experience of Conveyancing and my fourth experience of your firm and I have complete confidence.

You can often hear horror stories about dealing with solicitors when moving house.  We had nothing but a positive experience with Warner Goodman.

Overall very impressed with Paul’s patience and professionalism.  Chris also did a great job.  This is the first time that I would recommend a law firm and the first time I knew I would return for any future requirements.

An excellent service received, far superior to the level of service we received from our previous solicitors.

Commercial Property

Thanks for all your help, it was both greatly appreciated and needed. We are really happy with the job you both did for us, pass on my thanks to Bilyana too please. I'm sure we'll work together again in the future; we have another property to possibly lease and if we do, I'll come straight to you.

May we express our deep appreciation to you personally and a 'thank you' to the whole team.  We are grateful for your professionalism working with other parties, proposing creative solutions to the restrictive covenant issue and, very importantly, keeping us fully informed throughout.

I wanted to write and thank you for all your help and assistance with the sale of our property. This has not been a straightforward process and you have gone above and beyond your role to achieve our completion. Your calming influence has been invaluable in keeping me sane, for which I am indebted to you! With much gratitude and all best wishes for the future.

You’ve done a super job over the last few months (regular updates, very quick responses, being proactive etc).  I’ve been very impressed with how you work and can't speak highly enough.  Thanks for all your help – it really is appreciated.

Friendly, easy to approach – I felt like my best interests were maintained.

Finally a law firm that delivered an exceptional service with great advice.

Quality, knowledgeable, trustworthy and above all confidence…we had all four from your firm.

Just a very big thank you for making a difficult time so very easy for us.

Just keep the friendly approachable manner that your company has.

Kept me informed throughout, was knowledgeable, efficient and friendly – excellent service and a pleasure to deal with.

No need to improve a service that is already excellent.

Perfect as it was and will not hesitate to use again.


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No need to improve a service that is already excellent.