Cruise ship holidays offer unforgettable experiences, but accidents can unfortunately strike without warning. An incident on board can disrupt your holiday and, in some cases, have serious, potentially life-changing consequences.
With our Southampton office located near one of the UK's largest ports, we have experience in assisting holidaymakers with cruise ship claims. The crew, the cruise carrier, and the tour operator all have a duty of care in respect of your safety on board. If they fail in their responsibility and this failure leads to an avoidable accident, you could make a claim for compensation.
While it is possible to make a claim yourself, the process can be a complicated one, and the cruise operator will have insurance in place to help protect them against such claims. Our ship injury compensation team operates on a no-win no-fee basis, so you can commit to the legal process confident that you will never pay out of pocket.
We will provide you with a free review of the nature of your accident before we confirm with you whether we can take on your claim for compensation. To get an initial idea of how much compensation you could potentially receive, use our Personal Injury Compensation Calculator.
Speak to our cruise injury solicitors today
Need legal advice for making a cruise injury compensation claim? We have expert cruise injury compensation claims solicitors in Southampton, Portsmouth, Fareham, Chandler’s Ford and Waterlooville.
To find out how Warner Goodman Solicitors can assist you, contact the team on 023 8063 9311 or enquiries@warnergoodman.co.uk.
How our Cruise Compensation Solicitors can help you
Whether you have recently come to terms with your injury, are in the midst of a claim, or need help negotiating a settlement, we can assist you.
Our cruise compensation solicitors are experts in securing compensation from cruise lines, with specialised experience in:
- Assessing the eligibility of your claim
- Explaining your rights and options
- Gathering evidence including medical reports, CCTV footage, cruise line records, and witness statements
- Handling communications with the cruise company
- Calculating compensation
- Negotiating on settlements
Why work with our cruise compensation solicitors?
Our Southampton office is located right by one of the biggest ports in the UK, giving us a competitive insight into this niche area of the law. Our personal injury solicitors are highly successful, with many of our team being members of the Association of Personal Injury Lawyers and the Law Society Personal Injury Panel.
We are also proudly accredited with the Lexcel Quality Mark, and a member of LawNet, which means we have been recognised for our high-quality service and customer satisfaction levels.
Cruise compensation FAQs
What accidents can I claim for on a cruise ship?
We can assist you if you have been injured following a trip, slip, or fall, or if there has been a hazard such as a falling object or a defective piece of machinery on your cruise liner. If your injury is caused by a more serious incident, such as the ship being grounded, capsizing, or colliding, you will likely not need to provide proof of fault, as strict liability should apply.
It is also possible to make cruise ship compensation claims if you have had an accident while on an excursion; however, as the Athens Convention may not necessarily cover such accidents, the process can be more complex. Cruise ship compensation claims are notoriously complicated, and you are advised to seek early legal advice.
What should I do following an accident on a cruise ship?
If you intend to make a claim for cruise ship injury compensation following your injury, gather as much evidence as possible showing that it was the cruise liner that was at fault and that their negligence caused your accident.
Information and evidence that could help us pursue your ship accident compensation may include photographs or videos of the accident area, as well as witness statements, photographs, or recordings gathered from anyone who witnessed the event.
You are also advised to report the accident to the ship’s doctor and senior officers on board, so that they can record the event, and those in your party can review how they treat you in response.
Keep a record of the diagnosis, any medical treatment you are given on board, and any prescriptions. Depending on the severity of the accident and your injuries, you may be required to be taken to the hospital from the cruise ship.
Alternatively, if you are treated on board, ensure you visit your own GP upon return to the UK so that the accident is documented in your medical notes.
Keep a record and receipts of any costs you are faced with due to the accident, both on board and upon your return, such as:
- Travel costs
- Medical treatment and prescription costs
- Physiotherapy and rehabilitation bills
- Loss of earnings
- Home alterations to accommodate you and your care
As you are on holiday, the cruise will likely offer you some form of gift while you are still on board, such as an upgrade to make your stay more comfortable or a voucher for on-board spending. While it may be tempting to take these, you should be wary that they may make you ineligible to make a future claim if you are required to sign a document forfeiting your right to bring a cruise injury claim.
How do I make a claim following a cruise ship accident?
The first stage is to have an initial conversation with us to discuss the events that led to your accident, your injuries, and how it has impacted your day-to-day life. If we believe you have a claim, we will write to the tour operator or cruise carrier informing them of our intention to bring a claim for cruise accident compensation and present them with the evidence.
If they then accept liability, we will negotiate a settlement on your behalf. If this cannot be reached, or they do not accept liability, then your claim could proceed to Court. We will support you at every stage of the claim to ensure you do not experience any further burden or anxiety.
By working with Warner Goodman, you can rest assured that we will bring the experience and knowledge necessary to advise you accurately on the success of your claim. We’ll also be able to connect you with our trusted network of professionals, including medical experts and rehabilitation specialists.
When should I make a claim following an accident on a cruise ship?
Under the Athens Convention, accident at sea claims must be brought within two years from the date you disembarked the ship. We always recommend seeking advice as soon as possible..
What would my compensation include following an accident on a cruise?
Depending on the circumstances of your accident and your subsequent injuries, your ship accident compensation could include:
- General damages, often referred to as payment for your pain, loss and suffering,
- Additional costs, such as medical costs incurred either on the cruise or for treatment afterwards, and;
- Loss of earnings if you have not been able to work during your recovery or if you have been forced to give up work entirely due to the injuries sustained.
Can I make a claim if I work on a cruise ship?
If you are a crew member and have an accident on a cruise ship, you can still make a claim; however, this would be treated as a work-related accident claim, as opposed to a cruise injury compensation claim.
Can I claim compensation for injury from a cruise line?
Yes, you are likely to be able to make a claim if you have been injured while on a cruise. Cruise ship compensation claims can cover a variety of accidents, including trips, slips, falls, food poisoning, and injuries caused by unsafe conditions on board.
It is crucial that you can prove that the cruise line, or those responsible for your safety, failed in their duty of care. If negligence can be proven, then you may be entitled to cruise injury compensation to cover medical expenses, rehabilitation, and your pain.
Will a cruise line pay loss of earnings after an accident?
If your accident has prevented you from working, then you can typically include loss of earnings as a part of your claim. Cruise accident claims should cover not only immediate medical expenses but also lasting financial implications resulting from the inability to work.
Ship injury compensation can account for both past and future losses of income, and in some cases, additional costs such as medical or travel expenses as part of the cruise ship accident compensation.
What is the time limit to claim compensation from a cruise line after an accident?
The time limit for cruise ship claims is typically shorter than a standard personal injury case. Generally, you have two years from the date of the incident to initiate legal proceedings. If this deadline is missed, then you may lose your right to ship accident compensation.
It’s highly recommended to seek legal advice as early as possible to maximise your chances of receiving compensation. Circumstances can vary depending on the cruise operator and the severity of the incident, so acting promptly helps preserve your right to pursue cruise accident compensation and improves the likelihood of a successful outcome.
Speak to our cruise compensation claims solicitors today
Need legal advice for making a cruise injury compensation claim? We have expert cruise claims solicitors in Southampton, Portsmouth, Fareham, Chandler’s Ford and Waterlooville.
To find out how Warner Goodman Solicitors can assist you, contact the team on 023 8063 9311 or enquiries@warnergoodman.co.uk.