Words from our Family clients

After some three years my need to seek your guidance and support has drawn to a close, for the time being at least! It's been quite a journey, but I want you to know that I have always felt that your guidance has been balanced, that you have put forward positive suggestions and ideas and have listened patiently during some of my less rationale moments before bringing everything back to a sensible level. The other aspect of working with you that I have always been grateful for has been your willingness to keep the costs down, either by me doing some of the heavy lifting with you reviewing my work or by you making your own cost saving suggestions. Either way, I have always felt that you have been trying to keep costs to a sensible level. It still seems a little strange that it is all finally over, but you have certainly played your part in making the journey as smooth as it could have been. I am glad that I ended up working with you, good luck going forward.

Mr Barclay was amazing as were the other staff that I came into contact with, I cannot thank Mr Barclay and the team enough for their support and advice. Should I ever need to, I would not hesitate to use your company again - and Mr Barclay in particular. I have also passed on your company details to friends when they have been in need of legal advice, and will continue to do so.

Claire was at all times kind and patient with me, she helped me when i had a 'wobbly' and when i had a few worries about the case. She advised and supported me and for that I'm truly grateful and glad i had her in my corner fighting for me, Thank you Claire!

Wonderful service from start to finish. Made a very stressful situation easier to manage.

Really appreciated being treated as an individual, rather that just another case.

I couldn’t have asked for any more, from beginning to end I was treated with great professionalism.”

I just wanted to write to you to say what an unbelievable service I have received from Graeme Barclay and the team in the dealings I have had on my divorce and financial settlement… whilst it is not all done and dusted yet, I wanted to write now, to ensure that it got done, since the final outcome is almost irrelevant in this context. From the job that I do, I come into contact with lawyers quite a lot (in fact it was a past colleague that recommended Graeme)… and whilst I’ve always had a healthy rivalry with my colleagues from the legal profession, they have at times also driven me completely mad.

It was therefore with trepidation that I entered the legal process for my divorce and financial settlement given some of the horror stories that you hear.  I am glad to say that has not in any way been the case here.  Interestingly, I have only ever met Graeme in person once, during our introductory session, all other dealings have been by phone but mainly through email.  In providing guidance and assistance, Graeme has always been :- 

  • Incredibly responsive, responding to queries or requests for advice usually within a day often quicker.
  • Concise and to the point (most unlawyerly like!) only answering the questions that have been asked and giving clear sensible advice on the subject matter, I do not think he has once strayed into the sorts of territory that other lawyers might in terms of laying out in excruciating detail what other options might be open to me and what I may or may not achieve etc.
  • Patient when dealing with my complicated questioning.
  • Respective of my personal views and would simply set out what the potential implications could be of following a particular route
  • Extremely fair on what I have been billed, I have never once wondered what on earth I might have been charged for, his approach is pragmatic and sensible, electing for emails to conduct business rather than long formal letters (unless they are required by the process)

Graeme’s style has fitted perfectly with my own and despite the subject matter, it literally has been a pleasure working with him.

From initial contact to the conclusion of the matter I was treated with respect and compassion. The skilful way that Samantha listened and communicated enabled me to trust and value the advice I was given, even when this was not necessarily what I wanted to hear.

Samantha was friendly and approachable but also incredibly professional. She gave very good advice, and kept me informed every step of the way. She made the difficult process of getting a divorce as painless and simple as possible for which I and my ex husband are very grateful for.

Professional, friendly and most informative.

Graeme was excellent – throughout.

Samantha Miles has been excellent in the service provided and making me feel her most important client.

Samantha Miles of warnergoodman has made the painful, difficult and often complex process of my divorce proceedings as easy as I can imagine them ever being possible to be. Her clear, comprehensive guidance and assistance walked me through every step and delivered a clean and amicable break between my partner and I. Warnergoodman, have been clear about costs and timings and have quite simply made this a problem that did not need to worry about. I would highly recommend their services to anyone looking for a professional yet empathetic guiding hand through the pains of a marital separation.

For me the service has been very good, can’t say how you could improve.

I don’t think it could get much better. This was without a doubt the best and most efficient solicitors I have ever been to.

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From initial contact to the conclusion of the matter I was treated with respect and compassion.